Taxi Dispatch System

Unicorn offers two modes of taxi dispatch, automatic and manual. Whilst you can entirely rely on the automatic taxi dispatch, the manual method puts you in the full control of the system. For best of the both worlds, you may choose to use a combination of the two modes.

Automatic Taxi Dispatch

Unicorn features an Intelligent Taxi Dispatch Engine that uses a set of policies including the driver's distance from the pick-up location to assign the taxi booking to the most appropriate driver. Whilst distance from the location is important, the dispatch engine also measures driver's past and future workload, fairness and a range of other set policies when allocating the taxi bookings to drivers. The system automatically informs the drivers of changes or cancellations and in case of driver's difficulty return the taxi booking to the queue for immediate re-allocation.

Manual Taxi Dispatch

Whilst automatic taxi dispatch can take care of the whole operation, human intervention may be desirable in special cases such as taxi bookings that no driver is willing to accept or when a controller wishes to assign a taxi booking to a specific driver. The manual taxi dispatch takes advantage of a clean graphic interface with maps showing the location of the pickup and closest drivers together with the drivers availability. Alternatively you can select the driver from a list, regardless of the location. Taxi Bookings can also be allocated at the time of the order entry.

Account Management

Unicorn's customer and driver accounting modules allow for the easy management of all accounts with the option to integrate with the major accounting systems such as Sage and Quickbooks.

Customer Accounts

Working with many businesses requires an efficient management of credit accounts with periodical invoicing, customer statements and sales and account receivable reports. Unicorn Taxi Booking and Dispatch System allows the easy management of all account related activities.

Driver Accounts

Unicorn provides the flexibility to customise each taxi or minicab driver account to his/her requirements and keep track of all payments and outstanding amounts. The driver account management is accompanied by a comprehensive set of reports to assist decision making and promote better communication.

Web Interface

Unicorn Online Taxi Booking system offers a rich experience to both remote workers and online visitors thanks to its unique architecture.

Cloud based architecture

The Cloud Based architecture of the Unicorn Taxi Booking and Dispatch System allows for easy installation and roll out of the system at multiple locations. All locations can be served from a single server installation, reducing the cost of expanding your business to new locations.

Remote monitoring

Managers and controllers can monitor the Unicorn system remotely using only a web browser from anywhere at any time with secure access to the Internet, giving them total control and peace of mind.

Online Bookings

Unicorn online taxi booking, allows all customers to place their taxi bookings online with the option for account bookings, credit card or cash payments.

Online job tracking

This option allows the customers to track their taxi bookings online using a web interface that gives them the most accurate position and estimated time of arrival of their taxi.

Remote support and Updates

We can deal with all requests remotely over the Internet using the web based interface of the Unicorn system. All updates are applied remotely, making sure that our clients are always benefiting from the latest version of our taxi booking and dispatch software.

Unicorn Mobile

Unicorn Taxi Booking and Dispatch System offers you the flexibility of choosing any Android or iPhone handset